Job Description

What you'll bring to the team Studio Artist - Madame Tussauds New YorkAs a Studio Artist, you'll play a critical role in preserving the world-class quality and realism that make Madame Tussauds famous! You'll ensure our iconic wax figures remain camera-ready, lifelike, and aligned with brand standards while helping deliver unforgettable guest experiences.What You'll Do: Maintain Madame Tussauds’ world-famous wax figures to exceptional quality standards through routine maintenance, restoration, touch-ups, and repairs.ð ️ Perform wax and fiberglass repairs, painting, hair styling, and costume maintenance to ensure figures remain lifelike, realistic, and guest-ready.ð Install and style figures, ensuring positioning, lighting, costume presentation, and overall appearance align with approved creative briefs and brand standards.ð Manage maintenance schedules, supplies, budgets, and documentation to ensure work is completed on time and within established guidelines.ð Prepare, pack, transport, and set up figures for PR events, market research activities, offsite appearances, and storage while maintaining quality and brand standards.ð Represent the Madame Tussauds brand professionally during celebrity appearances, PR events, color checks, and other special engagements.ð Monitor guest feedback and quality performance measures to identify opportunities for continuous improvement in figure realism and presentation.ð Collaborate with attraction leadership, operational teams, and studio management to ensure figure maintenance supports business and guest experience objectives.ð Assess figure condition, proactively identify maintenance needs, and utilize appropriate techniques, materials, and reference materials to achieve world-class results.ð Maintain accurate maintenance records, reference files, and inventory documentation. Troubleshoot maintenance challenges, identify solutions, and seek appropriate support when needed to maintain figure quality and operational timelines.ðº Follow all health, safety, operational, and brand standards while maintaining a safe and professional work environment. Qualifications & Experience What You'll Bring:ð A creative eye and passion for detail, realism, color, and presentation.ð§‍ð Hands-on experience in maintenance, restoration, repair, styling, craftsmanship, or a related artistic field.ð Ability to assess and maintain highly realistic, lifelike quality standards.ð Knowledge of, or willingness to learn, wax figure repair techniques, painting, hair styling, costume care, and fiberglass repair.ð Strong organizational and time-management skills with the ability to manage multiple priorities, schedules, and deadlines.ð Strong problem-solving skills and a proactive approach to identifying effective solutions.ð Excellent communication skills and a collaborative, team-oriented mindset. Flexibility to support special events, changing business priorities, and unique project requirements.ð Experience working with materials, supplies, inventory, and consumables in a cost-conscious manner.ð Commitment to delivering world-class quality and unforgettable guest experiences.ð Ability to maintain accurate records, documentation, and maintenance files.ðº Dedication to maintaining a safe, efficient, and professional work environment.ð Comfortable working independently and as part of a small, collaborative team. Benefits ð Benefits of Joining Merlin Entertainments! ðð Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. ð¡ð Recognition Programs and Rewards: Celebrate your achievements and hard work!ð¼ 401(k) Program: Save for the future with company matching contributions.ð Tuition Reimbursement Programs: Get support for further education and career growth.ð Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! ð Pay Range USD $24.00/Hr. Job SummaryJob ID: 2026-13908Employment Type: Full-TimeOffer/Contract Type: At Will (US Only)Location Name: Madame Tussauds New York

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